The Company

Thanks to the expertise and involvement of our staff along with the application of the latest technology, we have created and maintain the prestige of a brand: LAFUENTE^®

The mission of the company is to provide solutions for individual transport by means of:

• The design of towbars, trailers and towbar systems on the towbar ball that comply with the applicable Rules and Regulations and that, in addition, are made available to customers in the best economic, aesthetic and practical conditions (utility and ease of installation). ).
• A manufacturing process that ensures the quality of the products.
• An agile and close service and attention, both in the sale and in the after-sales.

A Lafuente client is the principal member of our organisation

José Morales

Managing Director

Since its foundation in 1976, the company has manufactured trailers, towbars and towbar racks. During this time, its management team has constantly sought to maximise the satisfaction of the company’s various stakeholders (employees, customers, society, etc.), thus allowing the organisation to grow in a sustainable manner.

For this purpose, the management team sees the organisation as being made up of a series of internal and external processes aimed at customers, which must ensure maximum effectiveness and efficiency in terms of everything the company does, with an unswerving commitment to ongoing improvement and without overlooking the economic, environmental, social, and employment-related impact our work creates:

Mission

To constantly add value to our products and services in order to meet the present and future requirements of our current and potential customers, by way of:

• Designs which do not just comply with applicable standards and regulations, but also meet strict criteria regarding affordability, aesthetics, safety, and ease of installation or assembly.
• Flawless manufacturing using the appropriate materials for a good overall appearance of the end product.
• An efficient customer service, in terms of sales and post-sales, without incidents in deliveries and meeting deadlines.

The Organisation’s Strategy is based on:

• Having a qualified, trained and motivated team in order to achieve the goals laid out.
• Using methods and techniques which focus on ongoing improvement across all parts of the organisation.
• The expansion and technological renovation of its facilities.
• Achieving efficiency and effective leadership in each area of the company.

Values

• Personal and professional honesty as the foundation for our relationships with customers and suppliers, as well as amongst members of the organisation.
• Self-responsibility of the members of the company, not only in terms of their own processes and area of work, but any others where they identify flaws or imperfections which could be improved.
• Engagement and a sense of belonging to the company.
• The philosophy of the organisation, based on honesty and responsibility, which should be reflected in everything its members do on a daily basis, both inside and outside of work.

The Management Team

January 2017

The Market: Our company's commercial policy includes a process of international commercial expansion. Our export plan allows the distribution of our products in an important geographical area, concentrating on the following geographical areas: European Union, other Mediterranean countries and Latin America.

Lafuente^® conceives its Corporate Social Responsibility as an inalienable vocation of service towards its environment, a set of values ​​that the company projects both internally and externally and that refer to the Quality, the Environment, Safety at Work, relationships with collaborators, suppliers and customers, transparency and a long list of freely assumed commitments. The spirit of continuous improvement that characterizes Lafuente^® and its workers, joins the challenges of our time, both social and nature itself, and a business strategy in which economic results and good management are inseparable from business ethics and other business responsibilities. Our will as a company and as people is to contribute, to the extent of our possibilities, to the generation of wealth and employment, as well as to develop our service provision with our own style.